Privacy Policy

Effective Date: 14/7/2025

Last Updated: 14/7/2025

Welcome to eNova WorkWork. Your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect your data when you use www.enovaworkwork.com and our related services.

By accessing or using our platform, you agree to this Privacy Policy.

1. Information We Collect

We collect different types of information depending on how you use the platform:

a. Account Information

• Full name
• Email address
• Phone number
• Password (securely hashed)
• Location (city, country)
• User type (Candidate, Freelancer, Employer)

b. Profile Information

• Resume or CV
• Skills and work history
• Educational background
• Company information (for employers)
• Uploaded documents and certifications

c. Usage Data

• Login history
• Job applications submitted
• Jobs posted or saved
• Messages sent/received
• Device and browser information
• IP address and geolocation

d. Payment Information

• Billing details (for plan purchases)
• Payment method (processed securely via third-party providers)
• Note: We do not store your full credit/debit card details.

2. How We Use Your Information

We use your data to:

• Create and manage your account
• Match job seekers with relevant job opportunities
• Allow employers to view qualified candidate profiles
• Send email alerts, job suggestions, or notifications
• Process payments for premium services
• Improve user experience and platform performance
• Comply with legal and regulatory requirements

3. How We Share Your Information

We do not sell your data. However, we may share your information with:

• Employers: if you're a job seeker applying to their listings
• Job Seekers: if you're an employer who posted a public job
• Third-Party Service Providers: for hosting, analytics, email services, or payment processing
• Law Enforcement or Government Agencies: when required by law or legal process

All shared data is limited to the minimum necessary for the intended purpose.

4. Your Rights and Choices

As a user, you have the right to:

• Access your data
• Update or correct your profile information
• Request deletion of your account
• Set preferences for emails and notifications
• Withdraw consent where applicable

To exercise your rights, contact us at privacy@enovaworkwork.com.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Keep you logged in securely
• Remember your preferences
• Analyze platform usage and performance

You can manage cookies through your browser settings. Disabling cookies may affect your experience on the platform.

6. Data Security

We implement strict security measures to protect your information, including:

• Encrypted connections (HTTPS)
• Secure password storage (hashing)
• Firewall and malware protection
• Role-based access controls

While no system is 100% secure, we continuously monitor and update our practices to keep your data safe.

7. Data Retention

We retain your data for as long as your account is active or as needed to:

• Provide services
• Comply with our legal obligations
• Resolve disputes
• Enforce our agreements

You may delete your account at any time via your dashboard or by contacting us.

8. Children’s Privacy

eNova WorkWork is not intended for children under the age of 18. We do not knowingly collect data from minors. If we discover such data has been collected, we will delete it immediately.

9. International Users

As a platform serving Zambia and beyond, your data may be processed or stored on servers located in different countries. By using our platform, you consent to the transfer and storage of your data as outlined in this policy.

10. Changes to This Privacy Policy

We may update this policy periodically. When we do, we will revise the "Last Updated" date and notify users via email or platform alert where appropriate.

Continued use of the platform after changes constitute your acceptance of the updated terms.

11. Contact Us

If you have questions, concerns, or complaints about this policy or how your data is handled, please contact:

Email: privacy@enovaworkwork.com

Website: www.enovaworkwork.com